DriveLock Enterprise Service

Before distributing or installing the DriveLock Enterprise Service (DES) on your corporate network, please ensure that the computers meet the following requirements and are configured properly to provide full functionality.

Main memory / CPU:

  • at least 8 GB RAM, CPU x64 with 2,0GHz and EM64T (Extended Memory Support)

Free disk space:

  • at least 4 GB, with policies that do include Security Awareness campaigns with video sequences (Security Awareness Content AddOn), approx. 15 GB is recommended
  • if the server is also running the SQL-Server database, additional 10 GB are recommended for storing DriveLock data

Additional Windows components:

  • .NET Framework 4.8 or higher is required for installation!

Depending on the number and duration of the DriveLock events that are stored, the size of the DriveLock database can vary greatly from one system environment to another. It is therefore difficult to provide an exact specification here. We recommend setting up a test environment with the planned settings over a period of at least a few days to determine the exact values. These values can be used to calculate the required memory capacity.

Required DriveLock API Services Ports (DOC/MQTT):

  • 5370, 6369 and 4369: These three ports should not be occupied by other server services, but they do not have to be accessible from outside (internal only)

  • 8883: The agents connect to the DES on this port so that they can be accessed by agent remote control. The DES installation program automatically enables the clearance in the local firewall of the computer.

Supported platforms:

  • Windows Server 2012 R2 64-bit (minimum requirement for the DriveLock Operations Center)

    Please make sure you have installed SQL Express 2017 under Windows Server 2012 R2 before you can successfully install DriveLock version 2020.1.

  • Windows Server 2016 64-bit
  • Windows Server 2019 64-bit
  • Windows Server 2022 64-bit

On Windows 10 client operating systems, use a DES as a test installation only.

Starting with DriveLock version 2020.1, we no longer provide a 32-bit version of the DES.

Supported databases:

  • SQL Server 2012 (minimum requirement for the DriveLock Operations Center) or newer
  • SQL Server Express 2017 or newer (for installations with up to 200 clients and test installations)

The DES requires the Microsoft SQL Server 2012 Native Client version 11.4.7001.0. In case this component is not yet installed, this happens automatically before the DES is actually installed. If an older version is already installed, it will be updated automatically.

Please refer to the applicable Microsoft documentation regarding the system requirements for installing the SQL database or SQL Express.

The database connection between the DriveLock Operations Center and the database requires a TCP/IP connection.