Logging settings

Configuration: DOC -> Security Controls -> Agent settings -> Settings -> Logging

In the DriveLock Management Console (DMC), you will find these settings in the global configuration.

These settings allow you to specify additional levels and contexts for logging. They provide a much simpler and faster analysis of errors.

Setting

Functionality

Logging level

This setting allows you to specify a fixed value for the level of detail of the log files. There are 4 levels to choose from:

  • Error: Only errors are logged (e.g. driver could not be started)

  • Info (default): Only the most important details are logged. Allows a 'rough' understanding

  • Detailed: This level provides the most important information

  • Debug: This level provides a very precise error analysis and is rarely necessary. Please note that the log file can become very large.

Maximum log file size in MB

You can use this setting to specify a maximum value for the size of the log file. Once the maximum size is reached, a new log file is started. The old log file is then given the name suffix 'old', e.g. Drivelock.log becomes Drivelock.old.log

The value depends on the logging level.

Logging context

You can use this setting to specify which processes create log files.

Values:

Locally logged in user (default) and remote desktop connection: By default, only the processes for the locally logged in user are logged here.

For example, if you want to log all processes on terminal servers, especially within user sessions, you must expect the number of log files to increase enormously. Therefore, no log files are written for users in remote sessions by default.

Normal user, administrator with elevated rights (default) and administrator without elevated rights: This is where you specify the user groups for which logging is performed. By default, the administrator is always set here with elevated rights so that administrative activities (e.g. for troubleshooting) are always logged.

Process: mmc.exe (default): All DriveLock Management Console processes are logged by default.

Time until old log files are automatically deleted

You can use this setting to define the time after which old log files are automatically and regularly deleted.