Settings

Configuration: DOC -> Security controls -> Agent settings -> Self-service -> Settings

Please note that not all settings are available in the DOC that you can access in the DriveLock Management Console (DMC).

The self-service settings are used to allow end users to use this functionality even if their computers are either in no domain or in a different domain. In these cases, you can specify an account (or even an alternate account) so that Active Directory queries can be performed.

Setting	Functionality
Default reasons for self-service	This setting allows you to specify reasons that can be selected from a drop-down list when users request unlock.
Self-service: Show 'run as' page on beginning of self-service wizard	This setting gives the user the option of using a different account for logging in at the start of the self-service wizard.
Self-service: Account for Active Directory queries	This setting allows you to specify the account that self-service uses to perform AD queries when a local user is logged on to the computer or the computer is not a member of a domain.
Self-service: Alternative account for Active Directory queries	This setting allows you to specify another account that self-service may use alternatively to perform AD queries when a local user is logged on to the computer or the computer is not a member of a domain.