DriveLock Agent
Before distributing or installing the DriveLock agents on your corporate network, please ensure that the computers meet the following requirements and are configured properly to provide full functionality.
Main memory:
- at least 4 GB RAM
Free disk space:
- approx. 1 GB with average policies that do not include your own video files
- at least 2 GB if Security Awareness campaigns are used with video sequences (Security Awareness Content AddOn)
How much disk space you need largely depends on how DriveLock agents are configured via policies and on the settings and features they contain. It is therefore difficult to provide an exact specification here. We recommend that you verify and determine the exact value in a test setup with a limited number of systems before performing a company-wide roll-out.
Additional Windows components:
- .NET Framework 4.6.2 or newer (For security awareness campaigns in general)
-
KB3140245 must be installed on Windows 7
Please find further information here and here.
Without this update, WinHTTP cannot change any TLS settings and the error 12175 appears in the dlwsconsumer.log und DLUpdSvx.log log files. - KB3033929 (SHA-2 code signing support) must be installed on Windows 7 64 bit.
Supported platforms:
DriveLock supports the following Windows versions for the listed agent versions:
| OS version |
2022.1 |
2021.2 |
2021.1 |
2020.2 |
|---|---|---|---|---|
|
Windows 11 Pro |
||||
|
Windows 11 21H2 |
+ |
+ |
- |
- |
|
Windows 10 Pro |
||||
|
Windows 10 21H2 |
+ |
+ |
+ |
+ |
|
Windows 10 21H1 |
+ |
+ |
+ |
+ |
|
Windows 10 20H2 |
+ |
+ |
+ |
+ |
|
Windows 10-1909 |
- |
- |
+ |
+ |
|
Windows 11 Enterprise |
||||
|
Windows 11 21H2 |
+ |
+ |
- |
- |
|
Windows 10 Enterprise |
||||
|
Windows 10 21H2 |
+ |
+ |
+ |
+ |
|
Windows 10 20H2 |
+ |
+ |
+ |
+ |
|
Windows 10-1909 |
+ |
+ |
+ |
+ |
|
Windows 10-1809 |
- |
- |
+ |
+ |
|
Windows 10-1803 |
- |
- |
+ |
+ |
|
Windows 10 Enterprise LTSC |
||||
|
Windows 10 Enterprise 2021 LTSC (21H2) |
+ |
+ |
- |
+ |
|
Windows 10 Enterprise 2019 LTSC (1809) |
+ |
+ |
+ |
+ |
|
Windows 10 Enterprise 2016 LTSC (1607) |
+ |
+ |
+ |
+ |
|
Windows 10 Enterprise 2015 LTSC (1507) |
+ |
+ |
+ |
+ |
|
Windows Server |
||||
|
Windows Server 2022 |
+ |
+ |
+ |
+ |
|
Windows Server 2019 |
+ |
+ |
+ |
+ |
|
Windows Server 2016 |
+ |
+ |
+ |
+ |
|
Windows Server 2012 R2 |
+(*) |
+(*) |
+(*) |
+(*) |
|
Older Windows versions |
||||
|
Windows 8.1 |
+ |
+ |
+ |
+ |
|
Windows 7 SP1 |
+ |
+ |
+ |
+ |
|
Windows XP |
Support license required |
Support license required |
Support license required |
Support license required |
|
The following Linux derivatives and newer versions (own DriveLock license) |
||||
|
CentOS 8 |
- (**) |
+ |
+ |
+ |
|
Debian 11 |
+ |
+ |
+ |
+ |
|
Fedora 34 |
+ |
+ |
+ |
+ |
|
IGEL OS 11.05 |
+ |
+ |
+ |
+ |
|
Red Hat Enterprise Linux 5 |
+ |
+ |
+ |
+ |
|
SUSE 15.3 |
+ |
+ |
+ |
+ |
|
Ubuntu 20.04 |
+ |
+ |
+ |
+ |
Please note the important note in the Supported Platforms section.
DriveLock version 2022.1 and later will no longer support CentOS Linux 8, as it has reached its End of Life date on 12/31/2021.
We recommend that all our customers install our latest version.
The Windows DriveLock Agent is available for AMD/Intel X86 based systems (32-bit and 64-bit architecture). We recommend using a 64 bit system for the DriveLock Agent. Server operating systems are being tested on 64 bit only.
Notes on Linux
-
DriveLock Application Control requires Linux kernel version > 5 for use on Linux agents.
-
Application Control cannot be used with IGEL OS.
For more information about the Linux client and the limitations of its functionality, please refer to the separately available Linux documentation at DriveLock Online Help.
Restrictions
- Using DriveLock Disk Protection on XP is no longer supported.
- Windows XP Embedded: Do not install the DriveLock Virtual Channel and the DriveLock Agent on the same client!
- BitLocker Management is supported on Windows 7 systems only with TPM and only for 64-bit.
- Disk Protection UEFI and GPT partitioning are supported for drives up to max. 2 TB for Windows 8.1 64 bit or newer and UEFI version V2.3.1 or newer.
- Disk Protection is released for Windows 10 from version 1703 for the previously mentioned Windows versions (see Known Issues).
-
Starting with version 2019.2, the agent status is a separate option and should be explicitly configured. The default setting is not to display a status.
Microsoft discontinues support for its Windows 7 operating system as of January 2020. However, DriveLock will continue to support Windows 7 with a regular client license. We will notify our customers in time when Windows 7 is eligible for extended legacy support. At the earliest, this will be the case after DriveLock version 2022.2 is released.
If you are running Windows 7, we recommend that you use the most current version. DriveLock does not distinguish between standard Windows license or ESU (Extended Security Update key). (Reference EI-1349)
Citrix environments
The DriveLock Agent requires the following systems to be able to make full use of the DriveLock Device Control feature:
- XenApp 7.15 or newer (ICA).
- Windows Server 2012 R2 or 2016 (RDP).
- Creating DriveLock File Protection encrypted folders on Terminal Service is not supported.